Junk Cars CLT
Effective Date: Jan 1st, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Junk Cars CLT (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
1. Information We Collect
We collect the following types of information:
Personal Information:
• Name, email address, phone number, physical address
• Vehicle information (year, make, model, condition, location)
• Payment information when you sell a vehicle or request a quote
• Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Non-Personal Information:
• IP address, browser type, device information
• Website usage patterns and analytics
• Cookies and similar technologies
Customer Communication:
• Records of inquiries and service requests
• Appointment or pickup details
• Service history and feedback
2. How We Use Your Information
We use collected data for:
• Providing and improving our junk car buying services
• Evaluating vehicles and providing cash offers
• Scheduling vehicle pickup and coordinating towing
• Communicating with you about your request, offers, and updates
• Enhancing website functionality and user experience
• Ensuring security and fraud prevention
• Maintaining records of your communication preferences and consent
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including offers, appointment coordination, and important updates.
Opt-In & Consent:
• You will only receive messages if you have explicitly opted in
• We maintain timestamped records of all opt-in actions
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws
Opt-Out Instructions:
• You can cancel SMS notifications at any time by replying “STOP”
• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
• All opt-out requests are processed immediately
Message Frequency & Content:
• Message frequency varies based on your interaction with us
• Messages will be directly related to selling your vehicle or your inquiry
• We do not send promotional content without your consent
Help & Support:
• Reply “HELP” for assistance or contact us at [email protected]
• Customer support is available during regular business hours
Carrier Information:
• Standard message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers
SMS Data Protection Statement
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as towing or customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We implement strict data protection measures to safeguard your SMS opt-in information and consent records.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information. We may share information with:
Service Providers:
• Towing partners and drivers to complete vehicle pickups
• Payment processors and service providers
• SMS providers for message delivery
• All service providers are contractually obligated to maintain confidentiality
Legal Compliance:
• If required by law or legal process
• To protect our rights or prevent fraud
Business Transfers:
• In case of mergers, acquisitions, or sale of assets
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding providers necessary for delivering SMS services.
5. Data Security
We implement reasonable security measures to protect your personal information:
• Encryption of sensitive data
• Secure access controls
• Regular security updates
• Employee awareness of data protection
• Secure backups
However, no system is 100% secure, and we cannot guarantee absolute security.
6. Cookies & Tracking Technologies
We use cookies to:
• Analyze site traffic
• Improve user experience
• Remember preferences
• Measure performance
You can disable cookies in your browser settings, though it may affect site functionality.
7. Your Rights & Choices
You have the right to:
• Access, update, or delete your personal information
• Opt out of marketing emails
• Opt out of SMS by replying “STOP”
• Request information on how your data is used
• Withdraw consent at any time
Contact us to exercise these rights.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
9. Changes to This Privacy Policy
We may update this policy at any time. The latest version will always be posted on our website.
10. Contact Us
Junk Cars CLT
Phone: (980) 267-2045
Email: [email protected]
Website: https://junkcarsclt.com